Importing and exporting data in a variety of file formats using various database applications, primarily SSRS and SSIS.Develop data models for applications, metadata tables and supporting database structures (stored procedures, views, triggers, queries).Design interfaces, data transfer mechanisms, global temporary tables, data partitions, and function-based indexes to enable efficient access to the database.Develop high-performing, scalable solutions including schema design, storage engines, indexing strategies, SQL tuning, ETL processes and Stored Procedures.Scope of development and implementation work based on requirements, suggest possible database solutions, identify components and tasks, and provide time estimates.Design databases and database applications to support current and future applications products, ensuring system scalability, security, performance and reliability.As part of the role they will be responsible for implementing data dashboards to all levels of the organization. In addition evaluate and advise on all technology components, such as software, hardware, and networking capabilities for database management systems and applications. We are seeking a Database Application Developer to become an integral part of our Development Team! The Database Application Developer’s role is to develop and maintain databases across the organization, while ensuring high levels of data availability. – Knowledgeable in the use of excellent spelling and grammar as it relates to electronically responding to customer service issues and inquiries – Skilled in exhibiting active listening by demonstrating levels of understanding of audience comments and/or questions – Ability to prioritize work and complete multiple tasks within time constraints
– Skilled in expressing facts and ideas in a clear, concise, convincing, and organized manner clearly conveying moderately complex ideas, concepts and information to customers – Knowledgeable experience obtained in a customer service, sales, or other related environment – Proficient in multiple computer applications and databases, MS Office, MS Outlook, Word, Excel (Spreadsheets).
– 2+ years’ experience in call center environment preferred. – 1-2 years’ experience in Home Health/Insurance settings preferred. – High School Diploma or GED equivalent required EDUCATION /EXPERIENCE /SKILLS REQUIREMENTS: – Ability to accomplish thorough and accurate work, independently – Develop and maintain a knowledge base of the evolving products
Evv dashboard update#
– Document and update customer records based on interactions
– Provide technical support and expertise in resolving the most complex customer problems Review, validate and standardize problem resolutions for inclusion in the problem resolution database – Prepare standard login scripts and establishing network access protocols to enable customers to gain local or remote access Provide advice and assistance to customers troubleshoot complex problems and provide support in a manner that minimizes interruptions in customers’ ability to carry out critical business activities Customer Support/Tech Representatives interact with customers to handle complaints, process orders, and answer questions.
0 kommentar(er)
